Hail Damage Window Replacement in Red Deer, AB
Cracked glass, dented capping and smashed frames replaced after hail, fire or a break-in, with a written estimate your insurance adjuster can actually work from.
Updated
Insurance window and door replacement
Red Deer Custom Windows handles hail damage window replacement in Red Deer, plus fire-damaged and break-in window and door replacement on insurance claims. We measure the damage, write an estimate the adjuster can go through line by line, and put in new windows and doors once the claim is approved. Restoration companies hire us too, when they're running the whole rebuild and need someone for the openings.
Red Deer Custom Windows provides insurance window replacement to Red Deer and surrounding Alberta towns, including Lacombe, Sylvan Lake, Blackfalds, Innisfail, Ponoka, Rocky Mountain House and Olds. This city sits square in Hailstorm Alley, the belt that runs from High River through Calgary and Red Deer up to Lacombe and west to Rocky Mountain House. In the 2025 hail season, about 1 in 5 of our jobs were insurance claims. We've been cleaning up after these storms since 2001.
Why insurers and homeowners call us after a storm
- Written estimates with photos of every damaged opening, ready for the adjuster
- WCB and liability coverage, which most insurers ask about first
- Windows and doors done by the same crew, one bill
- Measured by us, so the new unit fits on the first try
- Broken glass, frames and old units swept up and hauled off
Types of insurance window replacement
Nearly every insurance job we do is one of these four.
Hail Damage Windows
Hail cracks glass, shreds screens and dents aluminum capping. Vinyl frames split open as well. It can also crack the edge seal of a sealed unit without breaking the glass. That seal is a plugged-in block heater with a broken cord: everything looks connected, and at 6 a.m. in January it does nothing. Fog shows up between the panes weeks later. So we check every window on the storm side, not just the smashed ones.
Fire-Damaged Windows and Doors
Heat warps vinyl frames and cracks glass, and smoke works its way into seals and trim. We replace fire-damaged windows and doors for insurers and restoration companies, matched to the rest of the house so the repair doesn't stand out.
Break-In Window and Door Replacement
After a break-in, the broken window or kicked-in door needs securing fast and replacing properly. We put in a new window, or handle the entry door replacement with a new frame. While we're at it, you can step up to laminated glass or a heavier deadbolt.
Broken Window Replacement
A rock off a mower, a stray baseball, a branch in a west wind. Plenty of glass breaks with no storm at all. We replace the whole window, so the glass, frame and seal start their warranty together.
Does home insurance cover hail damage to windows?
In most cases, yes. Standard Alberta home insurance policies cover sudden hail damage to windows, doors and siding, minus your deductible. Hail is one of the biggest insured risks in the province: storms in August 2014 caused $450 million in insured damage across Calgary, Airdrie, Red Deer and Rocky Mountain House.
Call your insurer soon after the storm, take photos and keep the broken bits until the adjuster has seen them. We'll write up the replacement estimate for them. Storms hit the towns around us just as hard: Ponoka on June 30, 2016 ($50 million), Lacombe in May 2017 ($68 million), softball-sized hail on Highway 2 between Innisfail and Penhold on August 1, 2022. We did a lot of window replacement in Lacombe and Ponoka after those.
What to check on your windows after a hailstorm
Walk around the house the morning after and start with whichever side faced the storm. Check the glass, frames and metal trim. Here's how it plays out with a cracked seal: nothing shows in July, then the first cold snap in November puts fog or frost between the panes. Note the date.
- Cracked, chipped or broken glass
- Dents in the aluminum capping wrapped over the wood trim
- Splits or chips in vinyl frames and sills
- Torn screens
- Fog between the panes once the nights turn cold
Pricing
How much does hail damage window replacement cost in Red Deer?
Hail damage window replacement in Red Deer usually costs $500 to $2,800 per window installed in 2026, the same as any replacement window. When insurance covers the claim, you pay your deductible and the insurer pays the rest. Upgrades you choose on top, like going to triple pane, may cost extra.
Ranges from a 2026 Red Deer window price guide. The final amount is set by your insurer's approved estimate.
Contact Us| Damage | Usual fix | Typical cost (2026) |
|---|---|---|
| Cracked or broken glass | Window replacement | $500 to $2,800 per window |
| Fog between panes after hail | Window replacement | $500 to $2,800 per window |
| Dented capping | New aluminum capping | Often part of the window job |
| Damaged entry door | New door and frame | From about $1,200 |
How an insurance replacement works with us
Report and photograph
You report the claim; we come out, photograph and measure every damaged window and door.
Estimate for the adjuster
A line-by-line estimate goes to your adjuster or restoration company, usually within two business days.
Order after approval
When the claim is approved, the windows and doors get ordered to size.
Install and close out
We install, clean up and invoice you or the insurer, whichever way the claim is set up.
Hail damage window replacement near Red Deer
FAQ
Hail damage and insurance FAQ
Should I replace my windows before the adjuster comes?
No. Cover broken openings with plywood or heavy plastic to keep the weather out, but hold off on replacing anything until the adjuster has been. Insurers need to see the damage or clear photos of it. Keep the broken glass and screens if you can, and jot down the date and time of the storm.
Do you work with insurance and restoration companies?
Yes. We've done fire-damaged and break-in window and door replacement for insurance and restoration companies for years, and our estimates break out every line so an adjuster can check them. We carry WCB and liability coverage, which most insurers and restoration contractors want proof of before work starts.
Are some windows more resistant to hail?
Yes. The plastic layer inside laminated glass holds the pane together if hail cracks it, and a thicker outer pane shrugs off small stones. Plenty of homeowners switch the storm side to laminated during an insurance replacement and pay only the difference. In Hailstorm Alley we think it's money well spent.