Window Replacement in Innisfail, AB


Window replacement in Innisfail, AB keeps Red Deer Custom Windows busy in every season, hail season most of all. We take out windows that leak cold air, fog up or got hit by hail, and put in new ones, most often triple pane. When hail is the cause, we deal with your insurance company and its paperwork. Front and back entry doors, storm doors and basement egress windows are part of the same work. The windows we install carry a lifetime warranty, and our labour carries a 5-year installation warranty.
From our showroom on the north side of Red Deer it's about 30 km down Highway 2, roughly 25 minutes with Penhold and Springbrook along the way. Our owner comes out to quote most jobs personally, measures every opening, and gets you a written price within two business days. Windows are built to those measurements and arrive in about 4 to 6 weeks. Quotes hold for 60 days. We once honoured one a full year old, so don't feel rushed.
What to expect when you call us from Innisfail:
Innisfail sits right inside Hailstorm Alley, the strip running from High River through Calgary and Red Deer up to Lacombe. On 1 August 2022, hail the size of softballs came down on Highway 2 between Innisfail and Penhold and wrecked cars where they stood. Hail weather in July and August does three things to a house: it stars or breaks the glass, shreds the screens, and dents the capping (the thin aluminum wrapped over outside wood trim). We've seen all three on one wall. During the 2025 season roughly 1 in 5 of our jobs were insurance claims, and our hail damage window replacement page covers how those go.
Your adjuster, the person the insurer sends to look at the damage, wants proof. So we photograph every hit, measure each opening, and send a written quote that lists window by window what needs replacing and why. If you want an upgrade while the wall is open, ask about laminated glass. It has a plastic layer inside, so a hailstone that cracks it leaves the pane in one piece. Take photos before you tape anything.
Not every hit shows on day one. A stone can knock one corner of the seal loose without cracking anything, and here's how it plays out: the argon slowly escapes, humid air seeps into the gap, and by the first cold snap there's a grey haze inside the glass that no cloth will reach. If your windows took a pounding in a summer storm and start fogging by November, mention the storm date when you call. Claims are easier with that on record.
Settlers arrived in Innisfail between 1884 and 1887, back when the place was called Poplar Grove, and the old core by the railway still holds houses from the early 1900s next to post-war bungalows. Expect wood sashes from the day the house was built, aluminum sliders from a 1970s refit, and brickmould (the outside trim) that's split or carries a dozen coats of paint. On those walls we usually go full-frame, pulling the old frame out entirely. A retrofit, the cheaper route that keeps the old frame, only makes sense when that frame is still dry and square.
Old houses don't scare us. We once cut a larger window opening into the wall of a 120-year-old house, new header and all, and it came out straight. Square it, then set it.
Highway 54 heads west out of Innisfail toward Caroline, and the wind comes back down it all winter. On the west side of an older house that means ice on the bottom rail by breakfast. That ice is condensation, water from the room air, frozen solid. Some of the blame goes to the window, and some to the air inside: NRCan suggests keeping winter humidity near 30-35%, and most homes we visit in January are well above it. Then there's the sealed unit, the glass sandwich inside the frame. A failed seal is a block heater with a broken cord. Everything looks plugged in, and at 6 a.m. it does nothing.
Our pick for these walls is triple pane, every room, not only the north side. At minus 30 the south wall gets cold too. If you're farther down the QEII, we do the same work in Olds, another half hour south.
Older back doors get hammered by the same west wind. Pull one out and you'll usually find the threshold, the strip you step over, sitting on soft wood. On one job our crew cut the rot out from under an old back door, put in a new board, then hung a new door and a storm door in front of it. We install steel, fibreglass and PVC doors. Any door lite gets tempered glass. Each door carries at least a 10-year warranty. Details are on our entry door replacement page. Check the floor before the door.
Cracked glass, torn screens and dented capping, replaced and documented for your insurance claim. You get photos and a written quote the adjuster can work from.
Old frame out, rough opening checked for rot, new window foamed and flashed. The right call for most early-1900s and post-war houses in the old core.
Steel and fibreglass front and back doors, storm doors, and any soft wood under the threshold fixed before the new door goes in.
A new window set inside a sound existing frame, which saves on trim work and costs less. We only suggest it when the old frame is dry and square.
Three panes, two sealed gaps of argon, and a warm-edge spacer that keeps the glass edge from icing. Expect about $600 to $3,000 a window installed (2026 Red Deer price guide).
Usually, yes. Most Alberta home policies treat hail as a covered peril, so cracked glass, screens and capping get paid for after your deductible. The adjuster makes the final call. We send photos and a window-by-window written quote. In the 2025 season about 1 in 5 of our jobs ran through insurance.
Most Innisfail windows land between $500 and $2,800 each, installed, based on a 2026 Red Deer price guide. Triple pane runs about $600 to $3,000. Size, style and full-frame versus retrofit move the number most. Our owner measures and puts it in writing within two business days, so you're never guessing.
Full-frame, for most houses in the old core. Wood frames in early-1900s and post-war houses have usually soaked up decades of meltwater, and any window is only as tight as what holds it. A retrofit is cheaper and works fine on a frame that's dry and square. We probe every sill while measuring.
Yes. We hang steel, fibreglass and PVC entry doors plus storm doors. If the wood under the threshold has rotted, we fix that first. Doors arrive about 3 to 5 weeks after we measure and carry at least a 10-year warranty. Most single doors are in and trimmed the same day.
Indoor moisture is freezing on glass that's colder than the air. Bringing winter humidity down to about 30-35% helps a lot. If frost still climbs the pane, the window is the problem: a failed seal, single glazing, or gaps around the frame. Frost on the inside is our most common January call.
Tell us which windows bother you and roughly how many there are. We come out, measure every opening and leave a written quote within two business days.